The Difference Between OSRAM Traceability & Trust Codes
With the successful implementation of HID bulbs into The OSRAM Trust Program, the next move forwards for OSRAM is to expand the technology over to other products. However, if you’ve recently ordered OSRAM halogen bulbs that use a normal tungsten filament (such as Night Breaker Laser Next Generation), you may notice there’s a very similar 7-digit security seal/sticker to those found on the HID Xenon product packaging. The codes shown on these halogen products have been confirmed as OSRAM 7-digit ‘Traceability’ codes. These are used for OSRAM’s internal reporting systems and they’re different to the 7-digit ‘Trust’ code. They also confirmed that halogen bulbs are not implemented into the Trust program yet, however it is soon to be included.
As a result, many customers are attempting to use the ‘Traceability code’ as a ‘Trust code’ on the OSRAM website. This is where the online tool mistakenly accepts the code as not being recognised and therefore displays the pack of bulbs as not being genuine. This is incorrect because as already mentioned, OSRAM halogen bulbs such as H1, H3, H4 and H7 etc are not implemented as of yet. Clearing up any confusion, we decided to contact OSRAM directly. They stated that both the traceability seal and trust seals actually look slightly different. Once the halogen products are implemented into the OSRAM Trust program, the small 7-digit seal will also include the address: www.osram.com/trust on it. So, when you see this address on the seal it truly is a 7-digit Trust code that can be used on their website to check for authenticity. See below images for their appearance:
Trust Seal with included URL visible:
Check out our main blog post concerning the OSRAM Trust Program which should help answer any other questions you have. If you do have any other questions, don’t hesitate to get in contact.
EDIT – February 2020
OSRAM has just began rolling out the trust programme into some of their halogen lines of products. Please see the screenshot below which is the Trust check results from an H7 duo pack that we stock. The pack included the new security sticker on the side with the OSRAM trust URL in it.
This is good news for consumers, albeit we note that they haven’t yet implemented the Lamp no. on the base of halogen bulbs like Xenon products yet. But still, it’s another step OSRAM is taking towards fighting counterfeits,